I have decided to refund the device and ordered a second 5C NFC. I successfully verified my device in the link provided my u/ynotblue This process worked.Īfter the reset the device returned to the initially described behavior. I was asked to remove and plug again the key, then touch the button. I restored the device to the default settings by selecting "Reset FIDO". I set a FIDO2 PIN that was later asked when I opened the Yubico Authenticator App Yubico YubiKey 5 NFC Two Factor Authentication USB and NFC Security Key 30.99 + 4.25 shipping Yubico YubiKey 5 NFC Two Factor Authentication USB Security Key 34.00 Free shipping Yubico Security Key NFC Two Factor Authentication USB and NFC Security Key 29. I downloaded the YubiKey Manager software. Is this not compatible with what I am trying to do or is it a faulty product? When opening the Yubico Authenticator App on windows I will see the message "device inaccessible".
The device doesn't complete the demos provided by Yubico. If I place my cursor on an input and then touch the golden button nothing happens. I don't see it on my taskbar as a connected USB device that I can safely disconnect (The 5C NFC model is visible there). I can see the device in Settings > Bluetooth and other devices. On windows the device is being recognized as Yubikey FIDO. It was installed when I plugged it in for the first time and I get the standard sound from windows that a device has been connected. When I plug the device on my laptop the led flashes once. On the Yubico Authenticator App for iOS when I pull down and try the NFC I get the error message "The requested functionality is missing or disabled in the key configuration". It is expected to get a notification that redirects you to a Yubico page where you can copy your key. Before writing down the issues I have to say that I also own a 5C NFC and it worked as expected. If you lose all of your trusted devices and security keys, you could be locked out of your account permanently.I bought as a back up the model C NFC (labeled Y-400 on Amazon) and I am having issues with it. You're responsible for maintaining access to your security keys. A security key can act as the second piece of information, instead of the six-digit verification code that is normally used.īecause you use a physical key instead of the six-digit code, security keys strengthen the two-factor authentication process and help prevent your second authentication factor from being intercepted or requested by an attacker.The first piece of information is your Apple ID password.With two-factor authentication - which is designed to make sure that you're the only one who can access your Apple ID account - you need to provide two pieces of information to sign in with your Apple ID to a new device or on the web. Security Keys for Apple ID is an optional advanced security feature designed for people who want extra protection from targeted attacks, such as phishing or social engineering scams.
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